T-Mobile was offering no money down on the iPhone 5s. No activation fee as well. My bank was offering $50 cash back if I open an account with T-Mobile. Win-win, right? I was long out of contract with at&t, so I decided to take up the offer.
I went to www.tmobile.com and tried to place an order. I qualified to get a Nokia Lumia 925 and iPhone 5s for no money down. I almost finished check out when I got to an error screen saying something like "oops your cart is empty". I tried again and again and kept getting the same error. By the end of the day, I finally finished an order, except this time it said I would have to pay $500 down.
I just realized all those attempts to order phones were credit inquiries. My credit was fucked now. I called back on Sunday around 7:30PM. They told me they would fix those orders and open a new account for me. I got far enough for them to take my credit card number and read off all the terms and conditions. I was put on hold. At 8PM, I was hung up on. WTF. I called back and got a message to call back during business hours.
I called back on Monday afternoon. After 45 minutes on hold, I get an operator. She says all those orders are still there and she would close them. An hour passes because it's Black Friday weekend and their system is under a lot of stress and acting slow. I still got the offer for $0 down, but I would have to pay sales tax. Sounded good to me. Finally after 3 hours on the phone my order is placed. I printed out the confirmation and waited for my phones to arrive.
They're not done fucking with me
It's Wednesday and I get a call saying my order didn't go through. They told me I have to go to a T-Mobile store to clear things up. I get to the store and they tell me my order was cancelled 8 hours later after I had placed it on Monday. The store representative says all those orders are still there. He says he cancels them and tries to set me up with a new account. However, he can't give me the Black Friday pricing. That was the last straw. I had enough and told him to cancel the order. After all this bullshit, I walked out empty handed. I'm not even sure those credit inquiries are gone.
I got back to my car and saw the meter expired. Luckily I got no ticket.